Linksys router and HP L7780 printer problem
Here’s the nutshell of the problem:
The HP printer is incompatible with the Linksys Wireless Router — WRT54G
Not only is this one of the most popular routers EVER SOLD… HP sells it on their own website!
Level 1 technicians do not know this.
Presales support does not know this.
But if you try to use the wireless networking wizard in the HP L7780 printer with the Linksys WRT54G router, you will crash the printer.
And HP will blame the router.
September 28th, 2008 at 9:28 pm
this guy is full of it…I hooked my l7780 up to my network with the router he say wont work in a heartbeat and hav been running it flawlessly for 3 months
September 28th, 2008 at 9:52 pm
Casico,
Yeah, right, I’m “full of it.” Like I made all this up. Like HP *DIDN’T* tell me that there was a known incompatibility with the Linksys WRT54G and the L7780. Like they sent me money to buy a new router because the WRT54G works great. Like they sent me money to buy back my printer because it works perfectly.
Pu-lease.
Some day, humans will learn that just because you have a different experience, that doesn’t automatically invalidate someone else’s position, especially one as well-documented as this one.
For the fun of it, let’s verify:
1) You have a Linksys WRT54G ?
2) You used the wireless networking wizard ON THE PRINTER? (not the setup from your computer, and not the setup where you connect a cable to the printer?)
3) When did you buy your L7780 ? (it’s been a few months since this all ended, and for all I know they FINALLY upgraded the firmware… though I doubt it)