Avoid the HP Officejet Pro L7780 All-in-One Printer Fax Copy Scanner

I figured out why HP refused to continue to support my HP OfficeJet Pro L7780 and insisted that I send it back and that they would refund my purchase price (minus $40+ in tax).

To avoid a lawsuit!

I caught them red-handed in a legally indefensible place — they are knowingly selling a product with a known incompatibility that causes customers tons of wasted time, effort, and money. They are deliberately not revealing this information (not only to the customer, but they don’t tell their tech support people either!), costing the customer more wasted time and money. And they don’t publish this information ANYWHERE.

But, if they buy my printer back from me, I don’t have much of a leg to stand on in a lawsuit.

Clever move, guys and gals.